Monthly Archives: January 2016

Why customer service is going experiential

Brand ambassadors are increasingly being used for more than just promotional work. Sarah Abdelghani, Account Manager at Blackjack explains how and why. Although you might not believe it, experiential activity is no longer only about running live promotions to drive...

Using new tech to create maximum impact with audiences in 2016

To be honest, 2015 was a little disappointing in terms of new ways to engage with audiences through new technology. For a couple of years now, we’ve been tantalised by promises of virtual and augmented reality wowing consumers, and tracking technology...

OmniServ bolsters travel retail offering with Attitude Events acquisition

Attitude Events acquisition cements Blackjack’s position as the UK’s leading agency for travel retail solutions OmniServ, an Air Serv company, has announced that it has acquired Attitude Events, a provider of travel retail and customer service specialists in airports. The...