Monthly Archives: December 2018

There’s a reason why ‘personalisation’ includes the word ‘person!’

The airport Travel Retail and Duty Free industry can certainly benefit from the introduction of digital technology – but the idea that the personal touch, delivered by real people, can be replaced with the cold touch of a computer screen...

Confectionery: the new sweet spot in Travel Retail

Confectionery has become a sweet spot for the Travel Retail industry, with growth driven by new product development, premiumisation and Duty Free exclusive ranges. Granted, the giants of the Travel Retail sector – alcohol, perfume and tobacco – still take...