About us

Blackjack Promotions is the UK’s leading staffing solutions, travel retail and experiential specialist. Everything we do is committed to connecting consumers with brand experiences that are exciting, engaging and immersive, that ultimately provoke a real emotional response.

Our core service offering falls under four headings: travel retail, customer service, experiential and logistics. We also work hand-in-hand with agency partners and media owners using our experiential expertise to bring brands and briefs to life.

We are proud to be the largest Travel Retail agency in the UK and work closely with World Duty Free to bring to life its revolutionary Contentainment – a “unique digital marketing and merchandising” concept that provides an innovative platform for brands within the airport retail environment.

Blackjack was founded in 1995 and acquired by OmniServ Limited, the European division of Air Serv Corporation, owned by ABM, in 2013. Our UK headquarters are at London Heathrow, where we employ approximately 1,000 staff, in addition to a database of 8,000+ field staff.

Blackjack is an IPM member agency and has been ranked in the top 10 league tables for both experiential and field marketing.