Premium Passenger Lounge Hosting Services

Premium Passenger Lounge Hosting Services

The brief

A global airport services business contracted Blackjack Promotions to provide personnel for its new passenger lounge at Dubai International Airport.

The Blackjack response

Blackjack worked closely with the client to recruit, onboard and train all team members to ensure visitors to the new lounge enjoyed the best possible experience. Successful candidates were dedicated solely to the lounge throughout their employment and the team covered a range of customer facing and back-of-house roles, including table hosts, bartenders, demi-chefs, stewards and housekeeping.

Our favourite moment

Our client commented “It’s vital that the passengers who visit our new lounge receive an unforgettable experience and exceptional service levels. Therefore we’ve called on Blackjack’s extensive customer service expertise to bring our brand to life and keep our visitors happy. Working with Blackjack, we have been able to use local expertise to create job opportunities and recruit talent which we hope to develop into a ‘family’, building great careers in the airport hospitality industry.”

The outcome

Our customer service expertise brought the premium lounge brand to life in this stunning new passenger lounge. Our winning formula begins by hiring only friendly, caring, and competent individuals who are dedicated to customer service and want to learn and grow with us.

Let’s get to work

Whether you’re looking for a partner or an opportunity, we’d love to hear from you.

Talk to us